Terms of Service
Welcome to the official Neretva website. These Terms of Service govern your use of neretvaespressomachine.com. By accessing or using this website, you agree to these terms. If you do not agree with any part of them, please do not use the site.
Acceptance of Terms
By browsing this website you accept these Terms of Service and any policies referenced within them, including our Privacy Policy. We may refuse access to anyone who violates these terms.
Purpose of This Website
This site is the official home of the Neretva brand. It provides information about our espresso machines, user manuals, care guides, FAQs and links to authorized retailers. The site itself does not sell products directly: it offers no accounts, no cart and no on-site checkout. Content on this site is provided for general information and does not constitute professional advice.
Intellectual Property
The Neretva name, logo, product imagery, text, guides and all other original content on this website are the property of Neretva and are protected by applicable copyright and trademark laws. You may view, download and print pages for personal, non-commercial use — for example, to keep a copy of a care guide in your kitchen. Any other reproduction, scraping, redistribution or commercial use of our content without prior written permission is prohibited.
Third-Party Retailer Links
Our website links to authorized retailers — such as our Amazon storefront — where Neretva machines can be purchased. When you follow one of these links, your purchase is made with the retailer and is governed by the retailer's own terms of sale, pricing, delivery and returns policies. We do not control retailer websites and are not responsible for their content or practices.
Product Use & Safety
Neretva espresso machines heat water under pressure and produce steam. Always read and follow the user manual supplied with your machine before first use, and observe its safety, cleaning and descaling instructions. The guides on this website supplement — but do not replace — the official manual included with your product.
No Warranties on Site Content
We work to keep the information on this website accurate and up to date, but it is provided on an "as is" and "as available" basis, without warranties of any kind regarding its accuracy, completeness or availability. Product specifications may change as we improve our machines. This section concerns website content only: the warranty covering your Neretva espresso machine is provided at the point of sale and handled through the retailer from whom you purchased it, together with our support team.
Limitation of Liability
To the fullest extent permitted by applicable law, Neretva shall not be liable for any direct, indirect, incidental or consequential damages arising from your use of this website or reliance on its content. Nothing in these terms limits any statutory rights you hold as a consumer, including rights relating to products you purchase.
Changes to These Terms
We may update these Terms of Service from time to time. Changes take effect when posted on this page, with the "Last updated" date above revised accordingly. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.
Contact Us
For any questions about these terms, please contact us at: contact@neretvaespressomachine.com